Terms of service

Last Updated: August 11, 2026

Welcome to qier.shop.

This website is operated by Guangzhou Qier Leather Co., Ltd. Throughout the site, the terms “we,” “us,” “our,” and “qier.shop” refer to Guangzhou Qier Leather Co., Ltd.

By visiting our website, browsing our products, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms of Service carefully before using our website or placing an order.

Operated by: Guangzhou Qier Leather Co., Ltd.
Business Location: Guangzhou, China
U.S. Customer Service Office: 5065 US Hwy 78 W, Suite A, Oxford, AL 36203, United States

Important: The U.S. customer service address is provided for customer service and business correspondence only. It is not our shipping warehouse address and is not a return address.

Our products are manufactured in Guangzhou, China and imported into the United States for fulfillment from our U.S. warehouse.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or place of residence, or that you have the permission of a parent or legal guardian to use the website.

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You may not use our website to:

Violate any applicable law or regulation.
Infringe the rights of others.
Commit fraud or engage in abusive activity.
Interfere with the security or operation of the website.
Upload or transmit viruses, malware, or other harmful code.
Attempt to gain unauthorized access to our systems or services.

We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms have been violated.

2. Store Information

qier.shop is an online fashion store specializing in leather and woven handbags and related fashion accessories.

We currently sell and ship products to customers within the United States only.

Customer Service

Email: service@qier.shop
Phone: +1 256-298-8693

Our U.S. customer service address is provided for customer service and business correspondence.

It is not a shipping warehouse address and is not a return address.

Customers should not send merchandise or returns to this address unless specifically instructed by our customer service team.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, dimensions, materials, and other product information displayed on our website are accurate and up to date.

However, actual product colors may appear slightly different depending on your monitor, screen, device settings, or lighting conditions.

Many of our products are made from genuine leather or other natural materials. Natural leather may have variations in grain, texture, color, wrinkles, or finish.

These natural variations are normal characteristics of genuine leather and are not necessarily considered defects.

Product dimensions may also vary slightly due to manual measurement, production processes, and the characteristics of the materials used.

Customers are encouraged to review product descriptions, dimensions, materials, available options, and other product information carefully before placing an order.

4. Product Availability

All products are subject to availability.

We reserve the right to:

Update product information.
Change product specifications.
Limit available quantities.
Discontinue products.
Remove products or listings from our website.

If a product becomes unavailable after an order has been placed, we may contact you regarding available options, which may include replacement, cancellation, or a refund.

If we are unable to fulfill an order due to product availability, we will refund the amount paid for the unavailable item to the original payment method.

5. Pricing and Payment

All prices displayed on qier.shop are in U.S. dollars (USD) unless otherwise stated.

We reserve the right to change product prices, promotions, discounts, and other pricing information at any time.

Price changes will not affect orders that have already been accepted, except where an obvious pricing or technical error has occurred.

Payment must be successfully completed before an order can be processed.

We currently accept PayPal as a payment method.

When you choose PayPal at checkout, your payment is processed by PayPal in accordance with PayPal's applicable terms and policies.

We do not store your complete PayPal login credentials or payment account passwords.

Any applicable taxes shown during checkout are separate from the product price and shipping charges.

6. Order Placement and Acceptance

After placing an order, you will receive an order confirmation email acknowledging that we have received your order.

An order confirmation does not necessarily mean that your order has been finally accepted or that the order is guaranteed to be fulfilled.

We reserve the right to refuse, cancel, or limit an order for reasonable reasons, including:

Product availability issues.
Incorrect pricing or product information.
Suspected fraud or unauthorized transactions.
Incorrect or incomplete shipping information.
Duplicate or unusually large orders.
Violation of these Terms of Service.
Other circumstances that prevent us from reasonably fulfilling the order.

If we cancel an order after payment has been completed, the amount paid for the canceled order will be refunded to the original payment method.

7. Shipping and Delivery

Orders placed on qier.shop are generally fulfilled and shipped from our U.S. warehouse.

Our products are manufactured in China and imported into the United States before being made available for U.S. order fulfillment.

Orders are generally processed within 1–3 business days after successful payment.

Standard shipping is $15 per order.

Orders with a merchandise subtotal of $200 or more qualify for free standard shipping, subject to the terms stated in our Shipping Policy.

Standard shipping generally takes approximately 5–10 business days after the order has been processed and shipped.

Shipping transit time does not include order processing time.

For complete information regarding processing times, shipping charges, delivery estimates, tracking, customs, and delivery issues, please review our Shipping Policy.

Customers are responsible for providing accurate and complete shipping information.

8. Customs, Duties, and Import Charges

Our products are manufactured in China and imported into the United States before being fulfilled from our U.S. warehouse.

Applicable import duties, customs charges, and other import-related costs associated with bringing our inventory into the United States are handled as part of our import and fulfillment process.

Customers are not normally required to pay separate import customs duties or customs clearance charges when receiving an order shipped from our U.S. warehouse.

Any applicable sales tax or other transaction-related taxes shown at checkout are separate from import duties and customs charges.

9. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers must request a return by email before sending any item back.

The standard return window is 30 calendar days from the date the order is delivered, subject to the eligibility requirements in our Return & Refund Policy.

If a return is approved, our customer service team will provide the appropriate return instructions and return address.

Do not send a return to our U.S. customer service address unless our customer service team specifically instructs you to do so.

The U.S. customer service address is not a return address.

For complete information about return eligibility, return shipping costs, refunds, and return procedures, please review our Return & Refund Policy.

10. Order Cancellation

If you need to cancel an order, please contact our customer service team as soon as possible after placing the order.

We will make reasonable efforts to cancel an order before it has been processed or shipped.

However, cancellation cannot be guaranteed once an order has entered processing or has been handed to the shipping carrier.

Once an order has been shipped, you may request a return after delivery in accordance with our Return & Refund Policy.

11. Accuracy of Customer Information

When placing an order, you agree to provide information that is accurate, complete, and current.

This includes your:

Full name.
Shipping address.
Billing information.
Email address.
Telephone number.
Other information necessary to process and deliver your order.

You are responsible for reviewing your information carefully before completing your purchase.

We are not responsible for delays, failed deliveries, additional shipping costs, or other issues caused by inaccurate or incomplete information provided by the customer.

12. Website Content and Intellectual Property

Unless otherwise stated, the content available on qier.shop, including text, product descriptions, photographs, graphics, logos, page layouts, designs, and other materials, is owned by or licensed to qier.shop or Guangzhou Qier Leather Co., Ltd.

You may view and use website content for your personal, non-commercial shopping purposes.

You may not, without our prior written permission:

Copy or reproduce website content for commercial purposes.
Republish or distribute our content.
Modify or create derivative works from our content.
Use our product images or written content on another commercial website.
Use our website content in a manner that suggests an unauthorized relationship with qier.shop.

We reserve all rights not expressly granted under these Terms.

13. Prohibited Uses

You may not use our website or services:

For any unlawful purpose.
To violate applicable laws or regulations.
To infringe intellectual property or other rights.
To provide false, misleading, or fraudulent information.
To impersonate another person or business.
To interfere with website security or functionality.
To upload or transmit viruses, malware, or harmful code.
To attempt unauthorized access to our systems.
To engage in fraudulent transactions.
To abuse return, refund, payment, or customer service procedures.
To use automated systems or methods to interfere with the normal operation of the website.
To collect or misuse personal information belonging to other users.

We reserve the right to investigate suspected abuse or violations and to restrict or terminate access when appropriate.

14. Third-Party Services

Our website may rely on third-party service providers to support certain business functions, including:

E-commerce and website hosting.
Payment processing.
Shipping and delivery.
Website security.
Analytics or other website functionality.

Third-party services may process information according to their own terms and privacy policies.

We are not responsible for the independent practices, content, policies, or security of third-party services.

Please review the applicable policies of third-party providers when using their services.

15. Privacy

Your use of qier.shop is also governed by our Privacy Policy.

Our Privacy Policy explains what personal information we may collect, how we use and protect that information, and how you may exercise applicable privacy rights.

By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.

16. Errors, Inaccuracies, and Updates

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to:

Product descriptions.
Product prices.
Promotions.
Product availability.
Shipping information.
Other website content.

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

If an order is canceled because of an obvious pricing or product information error, we will notify the customer and refund any amount already paid for the canceled order.

17. Website Availability

We make reasonable efforts to keep qier.shop available and functioning properly.

However, we do not guarantee that the website will always be:

Available without interruption.
Free from errors.
Completely secure.
Free from technical problems.

The website may occasionally be unavailable due to maintenance, updates, technical issues, security incidents, or circumstances beyond our reasonable control.

18. Disclaimer of Warranties

To the extent permitted by applicable law, qier.shop provides the website and its content on an “as available” basis.

We make reasonable efforts to provide accurate product and website information, but we do not guarantee that all information will always be complete, current, or error-free.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal warranties that cannot lawfully be excluded or limited under applicable law.

19. Limitation of Liability

To the fullest extent permitted by applicable law, qier.shop and Guangzhou Qier Leather Co., Ltd. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:

Your use of or inability to use the website.
Your purchase or use of products.
Shipping or carrier delays.
Website interruptions.
Unauthorized access or security incidents beyond our reasonable control.
Events caused by circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless qier.shop and Guangzhou Qier Leather Co., Ltd., together with their applicable officers, employees, and service providers, from claims, losses, liabilities, damages, costs, and expenses arising from:

Your violation of these Terms.
Your misuse of our website or services.
Your violation of applicable laws.
Your violation of the rights of another person or business.

This provision does not apply to the extent that a claim results from our own unlawful conduct or liability that cannot legally be excluded.

21. Governing Law

These Terms of Service are governed by the applicable laws of the jurisdiction in which Guangzhou Qier Leather Co., Ltd. is legally organized, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available under the laws applicable to their place of residence.

22. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, products, services, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

The updated Terms will become effective when posted on our website unless otherwise stated.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

23. Contact Us

If you have questions about these Terms of Service, please contact us.

qier.shop
Operated by Guangzhou Qier Leather Co., Ltd.

Email: service@qier.shop
Phone: +1 256-298-8693

U.S. Customer Service Office:
5065 US Hwy 78 W, Suite A
Oxford, AL 36203
United States

Important: The U.S. customer service address is provided for customer service and business correspondence only. It is not our shipping warehouse address and is not a return address.

For returns, please contact our customer service team by email and wait for return instructions before sending any merchandise.